Two days in a row, I had a Lister. These are those people who seem to believe that I can't retain more than one thing in my pretty little brain. They wait until I have finished each item separately. Have laid it beautifully before them before proceeding on to the their next yummy.
Last night, I had a man ask me for a large popcorn....by the way, he was also a Mumbler. ECK! A Lister is bad enough but when you combine it with mumbling?! DAMN! I asked him if that would be all. He made a noise like he wasn't done and was going to add something else. I stood waiting while he looked up at the board. "Sir, anything else?"
Gruffly, "No. Just the popcorn."
Filled the tub and then set it before him. "Anything else?"
"No," he replied again.
Gave him his total. He paid. Then he asked me for a large drink. "Anything else?"
"No. Just the large lemonade."
Filled the cup and set it before him. "Anything else?"
Gave him his total. He paid.
"I need a candy and a nachos."
"Anything else?" Can I note that I was getting a bit tired of this by now.
You know what happens next. This happened two more times. SWEAR!! Each and every time I asked if he wanted more. Adamant that he needed nothing else until RIGHT AFTER I CLOSED THE FREAKIN MONEY DRAWER after each payment.
I will not scream. I will not yell. I will not slap the customer. I will smile. I will love everyone!!!! Oh yes...and I will not slap the customer.
Today's Lister was just as bad...AND I almost yelled at her. I know I gave her attitude.
The lines at the other registers were long so I jumped on mine and asked for the next person. This woman comes barrelling towards me with four/five children and another woman. As SOON as she reaches my register, she decides she has no fucking idea what any of them want. Let's not mention that she was already in line for several minutes. Let's not mention that all that time was ample for her to look at the boards and decide what their group wanted. Let's not mention that they could have gathered themselves way before getting up to the register. It's not like I suddenly change the menu items as soon as the next customer decides to order.
So, I ask her what she wants. She turns to yell and glare at her children. I wait. I wait. I wait some more. She asks for a large drink. And she turns again to the children to ask them what they want. Before they decide, she turns to me to give me another drink order. Still waiting on what I'm getting her in either drink. She starts a conversation with her friend about what they are going to order. Still no decision for the first drink order. Then she tells me she wants popcorn. Size? Hell, I don't know. She has two chats going on with other people when her remaining children decide to ask for things.
Ok...what drinks? What size popcorn? Do you want butter? Simple questions. I expected simple answers. I finally get that I'm filling one drink with Pibb. The other, Diet Coke. Woman is still trying to decide how many drinks while I'm trying to discern what the hell is going on. She tells me at one point, "Double that" while pointing at the first drink. Hmmmm, I'm assuming she meant the second large soda. She tells me to layer her popcorn while asking her boys what kind of drinks they want.
Two sodas down. I'm working on the popcorn. She's like a schizophrenic bipiolar at the counter. Her mood went from being pissed to manic to regular conversational tone WHILST talking to five different people...not including me. Lay the popcorn down and ask her what else she wants. She says something about, "We're getting two of these."
"Two large combos. Large popcorn with two large drinks?"
"No. We already have the two large drinks," she hisses at me. "We need two popcorns. Done the same way." She says all this while still asking the boys what they want to drink and telling her friend that they should get another popcorn and more drinks.
I get the damn second popcorn. Place it on the counter. One of the boys asks me if we serve root beer. No.
Crazy, mean woman asks for a third popcorn while STILL talking to every person with her. I'm asking what other drinks she needs. She can't decide on sizes. She changes her mind a couple of times. Then tells me, "medium Sprite and small rootbeer" while I'm getting the third popcorn.
"No rootbeer," I respond. By this time, I know I sounded harsh. Tried not to. Really did. I even added a smile. But I walked away to get medium drinks while saying it.
"We'll take a Dr. Pepper then," she said rather meanly.
I almost walked away from her at that moment.
After completing the list, I asked her if she needed something else. No. Gave her the total and offered a receipt. She didn't look at me. And I didn't look at her. Called the next person in line while she handed out the items. At that moment, one of her female children asked for change. Explained that I couldn't do that and she had to go to box office if she wanted to break her bill. The woman roughly said to her child, "Just let me give you change. It's easier than having to go through the hassle of dealing with these people."
Um....Yeah. Hassle of dealing with me? BITCH, you are lucky you still have that overbite in your fucking mouth!
Believe it or not....you're reading the blog of a chick who was employee of the month TWO TIMES IN A ROW. Yeah, I know how to fake it.