I was called to one of our side concession stands, also known as the satellites to take care of a customer service matter. Evidently, our soda was flat and the woman wanted a refund. She had refused a refill from another fountain or of an entirely different soda. I was handed the large cup. Imagine my surprise when all that was left of that bad boy was melted ice and a few sips of beverage.
Yes, she got her refund. Sometimes, it's just easier to be done with them.